PRIVACY NOTICE
Internet Consulting Services L.L.C. (d/b/a ICS Advanced Technologies), an Iowa limited liability company, (“ICS”, “we”, “us”, “our”) thanks you for visiting our website. This Privacy Notice (the “Notice”) describes the types of personal data we collect about you when a user (“you”) visits the website https://www.ics-llc.net/ (our "Website"), in email, text, and other electronic messages between you, us and this Website and/or when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Notice, or download and use our application (our “App”) and use any of its/their available features and services, including ordering products from us. For purposes of this Notice, “personal data” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. For purposes of this Notice, information is not “personal data” if it cannot reasonably be used to infer information about you or be linked to you, such as if it’s been deidentified or aggregated, or if it is information that you have made available to the general public, such as public posts on social networks.
This Notice applies to personal data we collect:
• When you browse our Website.
• When you interact with us on social media sites.
• When you use our App (if available).
• When you interact with us through email, texting or similar electronic messages.
• When you use services provided by us or a third-party provider working with us.
For simplicity, we refer to the Website, App, and our communication channels collectively as the “Services” in the remainder of this Notice. Please read this Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this Notice.
This Notice is effective as of the date provided below. This Notice may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Types of Data We Collect About You
The following are the categories and types of personal data that we may collect from or about you, depending on how you interact with us:
• Direct identifiers. Direct personal identifiers, such as name, online identifier, government identification data, online username or social media handle.
• Contact information. Direct personal identifiers such as email address or phone number and indirect identifiers like postal address.
• Demographic Information. Indirect identifiers such as age, gender, race, education level, and nationality.
• Commercial Information. Products or services you have purchased, payment information such as credit or debit card numbers, and shipping address.
• Communication Information: Non-content information (like time of day and addressing information) and content information about your communications with us through the use of social media direct messaging, chatrooms, forums, submission forms, or message boards provided by us, or through phone calls, video calls, emails, and text messages (such as the body of the message you send or the transcript or summary of your phone call).
• User Content. Information such as your communications with us and any other content you provide, such as social media profiles, images, videos, survey responses, comments, product reviews, testimonials, and other content.
• Profile Information: Inferences drawn from any of the information described above to create a profile about you reflecting your preferences or characteristics.
• Audio and Visual Information. Information such as photographs, images, videos, and recordings of your voice (such as when we record customer service calls for quality assurance). We collect personal data automatically as you navigate the Services. The technologies deployed through the Services collect your device information, browsing actions, and patterns as follows:
• Device Identifiers. Information about the device you are using, such as device identifier of the equipment you use to access the website, your device type, screen size, the browser you use, hardware model, Media Access Control (MAC) address, IP address, and operating system.
• SMS Text Messaging. If you enroll in our SMS text messaging service, we may collect your mobile device provider’s name, the date, time, and content of SMS text messages, and data related to SMS text message usage
• Online Identifiers. Persistent or probabilistic identifiers gathered from Online Tracking Technologies (discussed below), such as cookies, beacons, trackers and pixels, used to pseudonymously identify you and your website preferences.
• Usage Information. Information about your interaction with the Services, such as the pages you access on the Services, the frequency of access, what you click on, referring URL, traffic data, and when you accessed the website, and your clicks, taps, scrolls on the Services.
• Location Information. Information about your location, which may be determined through your device’s IP address, and may include precise geolocation information.
• Clickstream Data. We may record what you have clicked while on the Services. This data can tell us Device Identifiers and the address of the website from which you linked to the website. We may collect and use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of the website, and how customers navigate to and on the website.
Social Media Platforms and Networks. The Services may include social media features and plugins, such as Instagram and Facebook widgets. These plugins may use Online Tracking Technologies (discussed below) to collect information about your internet activity, such as Device Identifiers and which page you are visiting on the website. Such social media features are hosted by third-parties and your interactions with those features are governed by the privacy notices of the companies that provide them.
Children’s Data
The Services are not marketed to, and we do not knowingly collect or maintain personal data from, children under the age of 16. The Services are not intended for children under 16 years of age. We do not use personal data collected from children for marketing or promotional purposes, and we do not disclose such information to any third-party for any purpose whatsoever. No one under age 16 may provide any personal data to or on the Services. If you are under 16, do not provide any information on the Website or on or through any of the features of the Services, register on the Services, make any purchases through the Services, use any of the interactive or public comment features of the Services, or provide any information about yourself to us. If we learn we have collected or received personal data from a child under 16 without verification of parental consent, we will delete that information. Parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you, as a parent or guardian, in limiting access to material that is harmful to minors. If you believe we might have any information from or about a child under 16, please contact us at privacy@ics-llc.net and we will use all reasonable efforts to delete that information.
Sources of Personal Data
• Website
• Mobile Application
• Text messaging
• Commercial interactions with us
• Social media interactions with us
• User feedback or suggestions
• CCTV cameras and other security devices
• Internet services provided by us
• Television services provided by us
• Point of Sale (“PoS”) upon successful transaction
• Third Parties
How Personal Data is Collected
The information we collect on or through the Services directly from you may include:
Information that you provide by filling in forms on the Services or that we provide to you. This includes information provided at the time of requesting to receive contact or information from us and financial information when you pay us for the Services,
Records and copies of your correspondence (including email addresses), if you contact us,
We log information about users when they use one of our Services, including their IP addresses.
While using the Services, you may be asked to provide feedback about your experience on our Site. Providing this feedback is completely optional• Meeting transcripts or summaries, including recordings, of your virtual or physical meetings with us,
Personal Data Collected from Third Parties
We may collect personal data about you from certain third parties, for example, our Service Providers and business partners, as provided below.
Automatic Information Collection Technologies
Our Website has features that automatically collect information from you to honor your preferences, allow us to improve our Website and provide you with tailored advertising.
Cookies
Our Website uses cookies, which are small data files containing information about you that are stored on your hard drive, or in the local storage of your browser. Cookies are embedded in the HTTP information that travels back and forth between your computer and the servers. Cookies allow automated customer customization and personalization, such by storing session preferences. We use the following categories of cookies:
• Strictly necessary or Essential cookies. These cookies are essential for the operation of our Website and include, for example, cookies that enable you to browse our Website and use its features.
• Functionality cookies. These are used to recognize you when you return to our Website in order to improve your experience on our Website, allowing us to personalize our content for you, such as by remembering items in your cart or auto-filling login details.
• Analytics/performance cookies. These cookies collect information about how you use our Website, for example how you arrived at our Website and which pages you visit most often. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. These cookies are sometimes placed by Third-Party providers of web traffic analysis services, such as Google Analytics.
• Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. These cookies are usually placed by third-party advertising networks. They remember the other websites you visit, and this information is shared with Third-Party organizations, for example advertisers. Please see the “Privacy Choices and Information Collection Technologies” section below for more information on how you may make privacy choices about these cookies on your computer or other devices.
You can choose your preferences for cookies and other trackers by accessing our cookie banner on our Website. Certain Service Providers may use cookies and other technologies when you interact through them on our Website. ICS does not control these technologies and they are subject to other privacy policies. More information of about the Service Providers’ privacy practices is provided in the Disclosures of Service Providers section below. Electing certain privacy choices in the Service Providers’ offerings may affect their performance when you communicate with us.
Social Media plugins
We may use social media features and plugins, e.g. "like buttons" and widgets, on our Website. These are services that are provided by social media organizations such as Facebook, Instagram, X (f/k/a Twitter), LinkedIn and others.
Pixels / Web Beacons
We, or Third-Parties, may employ a software technology called web beacons (also known as web bugs, clear gifs or pixels). Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed. We, or third-parties, may tie the information gathered by web beacons to the other information we collect about you. Please see the “Privacy Choices and Information Collection Technologies” section below for more information on how you may make privacy choices about these cookies on your computer or your other devices.
How We Use Your Data
We use data collected for the following purposes:
• To provide the Services to you;
• To respond to your inquiries through webforms, email, or instant / direct message on social networks;
• SMS text communications, including internal communications for multi-factor authentication (MFA) and other internal ICS purposes. (Marketing, promotional, or advertising messages are not sent by us via SMS text messages.) If you have agreed to receive SMS text communications from us, ICS may use your data to send you text messages about outages, maintenance issues, service reminders and surveys, emergencies, or other matters that may require your attention.
• To provide relevant advertising online to you and measure the success of our marketing campaigns;
• To prevent, detect, or investigate security incidents and manage the security of the Services;
• To prevent, detect, or investigate abuse or misuse of the Services, including spam, fraud, illegal activities, or violations of the Terms of Use found here https://ics-llc.net/termsofuse;
• Website functionality, analytics, improvement to our services;
• Collection of shipping information and order updates;
• To comply with our legal and regulatory obligations;
• To develop and improve new products and services and to improve the performance; functionality, safety, and security of the Services;
• To troubleshoot, maintain or evaluate the Services;
• For business analytics, internal reporting, financial reporting, forecasting and revenue planning, and product strategy;
• To create anonymized, de-identified, or aggregated data sets.
Targeted Advertising
We may “share” or “sell” your personal data through the use of certain Third-Party tools on the Services and offline, including those relating to analytics and advertising. Specifically, we may make available certain of your personal data, online identifiers and other persistent online identifiers with advertising, analytics, and marketing partners that may be considered a “sale” or“sharing” of your personal data as defined under applicable law. You have certain rights about using your data for advertising as outlined in the Privacy Choices and Information Collection Technologies section below.
Service Providers and Business Partners
Our Service Providers and Business Partners are required to meet appropriate security standards when processing your personal data, and only receive your personal data after entering into a written contract with us. The information we provide them, including your personal data, will only be processed in connection with the performance of their function. They will not be permitted to use your information for any purposes other than as permitted by the contract.
Our Service Providers and Business Partners may include:
• Website Hosting Providers
• Internet Service Providers
• Vendors and suppliers to us
• Television Providers
• Professional advisers, like consultants, accountants, and lawyers
• Payment Processors
• Third-party advertisers
We may also disclose your personal data in the following cases:
• Corporate Reorganization. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of ICS’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about the users of the Services is among the assets transferred.
• Legal Purposes. To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• Contractual purposes. To enforce or apply our Terms of Use found here https://ics-llc.net/termsofuse and other agreements, including for billing and collection purposes.
• To Prevent Harm. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ICS, our customers, or others. This includes exchanging information with other companies and organizations, including law enforcement agencies, for the purposes of fraud protection and credit risk reduction.
• For ICS SMS Text Messaging Only: No mobile device information will be collected for or sold to or shared with third parties/affiliates for, marketing or promotional purposes. SMS text messaging opt-in data and consent will be collected and will not be sold to or shared with any third parties. SMS text message recipients may opt-out of future messages at any time.
Additional SMS Text Messaging Terms and Conditions may be found here https://ics-llc.net/smstermsandconditions.
Retention
We retain data for as long as necessary to fulfill the purposes described in this Notice, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, securing our systems, and complying with legal obligations. We determine retention periods based on the type of information, the nature of our relationship with you, legal requirements, and technical constraints. We permanently delete or destroy data when it is no longer needed for these purposes.
Security of Your Data
We use appropriate technical, organizational, and administrative security measures to protect any personal information we store from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no company or service, including ICS, can guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of your personal data at any time.
Data Privacy Choices
The following is information about how to opt out of receiving certain communications from us, depending on means of delivery:
• E-mails. You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link or emailing us at the email address set out as set out in the Contact Us section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or our ongoing business relations.
• Phone & SMS Text Messaging. You can opt-out of receiving text messages or calls to your phone number at any time by (i) for text messages, texting “STOP” in response to any text message you receive from us or contacting us as set out in the Contact Us section below and specifying you want to opt-out of text messages, or reply “HELP” for more information; and (ii) for calls, requesting opt-out during any call you receive from us or contacting us as set out in the Contact Us section below and specifying you want to opt-out of calls.
• Push Notifications. If you have opted-in to receive push notification on your device, you can opt-out at any time by adjusting the permissions in your device or uninstalling our mobile application.
Privacy Choices and Information Collection Technologies
Third-parties may collect information about you using Online Tracking Technologies described above. If you would like to stop or restrict the placement of cookies or delete any cookies that may already be on your device, please refer to and adjust your web browser preferences. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Below are links to instructions for managing cookies on commonly used browsers:
• Google Chrome: https://support.google.com/chrome/answer/95647
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Safari (macOS): https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
If your browser is not listed, you should contact the provider of your browser for additional information to exercise your privacy choices. For clarity, cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your desktop or laptop browser, that opt-out will not be effective on your mobile device. You must separately opt out on each device. You may also have to renew this choice if you clear your cookies, or your browser is set to clear cookies automatically. Please note that your browser may save some information in its cookies and cache to maintain your privacy choices. If you clear these, you may remove your privacy choices and have to remake them. We do not control third parties' collection or use of your personal data to serve targeted advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. Please note that cookie-based opt-outs are not effective on some mobile services. Users may opt out of certain advertisements on mobile applications or reset advertising identifiers via their device settings. To learn how to limit ad tracking or to reset the advertising identifier on Your iOS or Android device, click on the following links:
• iOS - https://support.apple.com/en-us/HT202074
• Android - https://support.google.com/ads/answer/2662922?hl=en
Your Privacy Rights
You may have certain rights related to your personal information, depending on your location and the applicable data protection laws. These rights may include, subject to any exceptions or limitations:
• Right to Verify: You have the right to know whether we are processing your personal data.
• Right to Access: You have the right to access your personal data.
• Right to Correct: You have the right to correct inaccurate personal data.
• Right to Delete: You have the right to request we delete personal data provided by, or obtained about, you.
• Right to Personal Data Portability: You have the right to obtain a copy of your personal data in a portable and readily usable format that allows you to transfer the personal data to another entity without hinderance, to the extent technically feasible.
• Right to Opt-Out of Targeted Advertising: You have the right to request that we not process your personal data for the purpose of targeted advertising. For California residents, this is the same thing as opting out of cross-context behavioral advertising.
• Right to Opt-Out of “Sale”: You have the right to request we not disclose your personal data to a Third-Party for our benefit.
• The Right to Limit the use and disclosure of your “sensitive” personal data: residents have the right to request we limit the use and disclosure of your “sensitive” personal data to those purposes expressly authorized by law, or which are necessary to perform the services or provide the goods you reasonably expect.
• Right to Know Categories of “Third-Parties” Receiving Personal Data: You have the right to know the categories of Third-Parties to whom we have disclosed your personal data.
• Right to Know Specific “Third-Parties” Receiving Personal Data: You have the right to know the specific Third-Parties to whom we have disclosed your personal data. If we decline to act in response to your rights request, you also may Appeal the Denial by providing your appeal through the Contact Us section below.
You may exercise any of the above rights or appeal our denial of your rights request contacting us at privacy@ics-llc.net. Additionally, you may exercise your Right to Opt-Out of Sale and Right to Opt-Out of Targeted advertising using an Opt-Out Preference Signal as described below.
For the security of your personal data and our own legal obligations, we will require you to verify your identity with us for all rights requests, other than to Opt-Out of Sale and Opt-Out of Targeted Advertising.
If you have an account with us, we will require you to exercise your rights through your account. We will also ask you to provide additional verification information if you are exercising your right to Personal Data Portability and requesting “Sensitive” Personal Data.
Please note that if you do not log into your account, or you have not created an account with us, your request to Opt-Out of Sale and Opt-Out of Targeted Advertising will be linked to your browser identifier. This means that if you use a different browser or device and aren’t signed in to your account, you will have to re-submit the request.
Authorized Agents
If you are an authorized agent seeking to exercise a right on behalf of another individual, you can do so through, we will ask you to submit documented evidence of a lawful power of attorney or other proof that the individual gave you written permission to act on their behalf.
Do Not Track
We do not respond to “Do Not Track” (“DNT”) signals sent from your web browser. DNT signals are an HTTP header field that specifies a user’s preference about data collection. There is no consensus on how to respond to DNT signals because there is no uniform technology standard for recognizing and implementing DNT signals, and a DNT standard has never been formally adopted. The World Wide Consortium (“W3C”) formally withdrew support of their recommendation for a standard in 2019, and while some browsers will transmit the DNT signal to our Website, other browsers (such as Safari and Firefox) no longer support send DNT signals.
Global Privacy Control
Our Website responds to the Global Privacy Control (“GPC”) which is a website specification that allows your browser to tell us that you want to automatically exercise your Right to Opt-Out ofTargeted Advertising or Right to Opt-Out of “Sale” (learn more about GPC at www.globalprivacycontrol.org). For clarity, the GPC opt-out is on a per-website basis and applies at the browser level for the device you use to opt out.
Your California Privacy Rights
We are required to provide the categories of personal information that we that we collect and/or share for the purposes described in the section “How we use your data” section above, and to the processors and third parties listed in the “Service Provider” section above.
For more information on how to exercise your rights, including the list of privacy rights that may be available to you, please see the “Your Privacy Rights” section above. If you would like to access, review, update, correct, delete any Personal Information we hold about you, or exercise any other privacy rights available to you, including the right to opt out from selling or sharing your personal information, you can send your request to privacy@ics-llc.net.
We try to respond to a privacy rights request within the required timeframes (up to forty-five (45) days). If we need more time, we will inform you of the reason and extension period in writing. If you submit the request with us via email, we will deliver our written response by mail or electronically, at your option. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Categories of personal information collected:
We may collect and in the past twelve (12) months or may have collected the following categories of personal data for our business purposes:
• Personal identifiers.
• Personal information categories listed in the California Customer Records statute (Cal.Civ. Code § 1798.80(e)).
• Commercial information (such as transaction data).
• Internet or other similar network activity.
• Geolocation data.
• Audio, electronic, visual, or similar information.
• Inferences drawn from any of the above categories of personal information.
Sources of Personal Information: The sources from which we collect personal information are described in the “Sources of Personal Data” and “How Personal Data is Collected” sections above.
Purposes for Collecting Personal Information: We collect and disclose the personal information identified in the lists above for the purposes outlined in the “How We Use Your Data” section above.
Categories of Personal Information Shared in the Preceding Twelve (12) Months The Company does not sell personal information in exchange for any monetary consideration. We do not share personal information for other benefits as defined by Cal. Civ. Code § 1798.140(subsections a-d) and some of these activities may be deemed a “sale” under applicable law. Select third parties, such as advertising partners, data analytics providers, and social networks, may collect or receive information so that we or they can engage in targeted advertising. You have a right to direct us not to sell or share your Personal Information. We do not knowingly sell or share the Personal Information of consumers who are under 18 years of age.
Recipients of Personal Information
We have disclosed in the preceding twelve (12) months Personal Information as necessary for specific “business purposes,” as defined by Cal. Civ. Code § 1798.140(e) and specified in the section “How We Use Your Data” above. This includes sharing personal identifiers, commercial information, and internet or other electronic network activity with payment processing providers, customer relationship management, consulting, e-mail, customer feedback, helpdesk services, advertising networks, website analytics companies, and event sponsors.
Broadband and network data disclosures
If you subscribe to our broadband internet access services, we collect and process network data necessary to provide and operate those services. This includes IP addresses, MAC addresses and other device identifiers, network performance and traffic metadata, session times and durations, bandwidth usage, Wi Fi SSID and signal metrics, and diagnostic logs. We use this information to authenticate devices and users, route traffic, manage network performance, troubleshoot issues, detect and prevent fraud and security incidents, and comply with legal obligations. We do not inspect the content of your network traffic except as necessary to provide services, maintain security and integrity, or comply with law. We do not use, sell, or share your browsing history, application usage, or location derived from network data for targeted advertising unless permitted by law and your preferences. You can manage advertising preferences through our privacy choices interface and, where required, opt out of sales and sharing related to online tracking technologies. If your service includes voice offerings that are subject to communications privacy requirements, we handle customer proprietary network information in accordance with applicable law and our voice specific notices.
Video privacy disclosures
Our Services and services provided to you may include video cameras, video content and related features. If you choose to connect your account, provide your email address, or otherwise identify yourself in a manner that links your identity to video viewing, we will not disclose data tied to your viewing history to third parties except with your informed consent or as permitted by law. Where consent is required, we present a clear, separate consent request that describes the scope and duration of the disclosure and your right to withdraw consent at any time. If you withdraw consent, we will cease disclosures covered by that consent. We retain any data associated with video viewing only as long as necessary to fulfill the purposes described at the time of collection or as required by law. We may disclose de-identified or aggregated information that does not identify you and is not reasonably linkable to you. We take steps to ensure that third party pixels or SDKs are not configured to receive your viewing data absent your consent.
Maine broadband privacy addendum
If you are a customer of our broadband internet access services in Maine, we provide additional protections for your online customer data. We do not use, disclose, sell, or permit access to your data, including web browsing history, application usage, precise geolocation, financial and health information, and device identifiers, except as necessary to provide the broadband service; to advertise or market our broadband services to you; to comply with law; or with your express,affirmative consent. We do not refuse service, charge a penalty, or offer a discount based on your privacy choices, and we do not condition service on your consent to use or disclose your customer personal information beyond what is necessary to provide the service. We maintain reasonable security measures to protect your customer personal information, and we provide a clear, conspicuous notice of these practices. You may withdraw your consent at any time, and we will honor your choice as promptly as practicable.
Payment Processing
We use Stripe as our third-party payment processor. When you make a purchase through the Services, your payment information is provided directly to them, and its usage is governed by their privacy policy, which can be found here https://stripe.com/privacy
NOTICE FOR INTERNATIONAL USERS.
ICS only operates in the United States and the Services are governed by the applicable laws of the United States. ICS does not transfer or process your data outside of United States. The Website is not intended for use outside of the United States or by users located outside of the United States. The Website is hosted on servers located in the United States and is intended to be viewed by residents of the United States.
Contact Us
privacy@ics-llc.net
Mail to
Privacy Group
ICS Advanced Technologies
235 Alexander Ave
Ames IA 50010
This Notice Is Effective and Was Last Updated 4/7/2026:
Disclosures of Service Providers
Google Analytics
The Google Analytics Terms of Service require any website that uses Google Analytics to “provide notice of Your use of cookies, identifiers for mobile devices (e.g., Android Advertising Identifier or Advertising Identifier for iOS) or similar technology used to collect data,” and “disclose the use of Google Analytics, and how it collects and processes data.”
LiveChat
If you use LiveChat to communicate with us, their privacy policy is located here https://www.livechat.com/legal/privacy-policy/.
You Tube
If you use YouTube to communicate with us, their privacy policy is located here https://www.youtube.com/howyoutubeworks/privacy/